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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bungay Medical Practice


Trying to get an appointment is difficult

Cannot fault the NHS overall as have been treated so well and have had a couple of ops. At the surgery though, trying to get an appointment is difficult. You get offered a callback but no 'time slot', which is difficult when you need to get on with things. Once we missed a call and when I rang to ask them to re-ring me they wouldn't, with 'no, you've missed the chance now'. Do find some GPs are a bit short with you. My previous GP here, who has left, was excellent, and feel we need more like that. Locums just do not have the same care for me.