Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bungay Medical Practice


Find staff rude

Thing could be improved for me if staff were just a bit less rude. I try and be polite when I call as it is not often I need to see a GP, but when I do, I do not want to be questioned over it. The worried few have made things more difficult for the majority who only ever see a GP in urgent situations. When you have a family and need a GP appointment it can be stressful as the system puts you on tenderhooks whilst waiting for the 'call back'. You cannot get on with your day until you get that call.