Receptionists rude, surgery unorganised
As my first surgery growing up, my experiences have made me extremely anxious about going to the doctors. The first time I called to make my own doctors appointment (a nervous thing in itself), I was given the earliest appointment, but as I was visiting my grandparents and had to get a bus there (my grandfather had cancer and could no longer drive) I asked for a slightly later appointment, this was met with a rude patronising response of "are you aware there is a doctors surgery in Halesworth Miss..... " and was made to feel bad about my request. I got an appointment slightly later that I had to run for. I wish I could say this is the only time they were rude to me but it wasn't, and each time you're essentially gaslighted into thinking you're not really ill. Appointments are never on time. I order to pick up my contraceptive pill, after placing the request the correct time in advance, I had to go between the surgery dispensary and the boots 4 times, each time waiting in a long queue, each time saying the other dispensary had it.