Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bungay Medical Practice


Ridiculous appointment schemes.

I have to have 2 appointments - one for an injection and one for a blood test. Previously I had both tasks completed in one appointment. I have now got to travel 6 miles for one of these appointments when my practice is only 2 miles away. While I appreciate practice staff have areas of expertise, it will deskill staff if they are not regularly performing some of the former skills. Also, when you work you cannot keep taking time off to attend different appointments when everything can be conducted at one visit.