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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bungay Medical Practice Pharmacy



Consistency with tablets

This has been difficult for me as they have 'chopped and changed' my medication. Changing certain tablets to different suppliers made me unwell short term. There was a 'communication issue', they said. I now get what agrees with my system again. I'd prefer to get 2 months supply at once rather than monthly as I can sometimes forget and then panic I'm running out. As I have a long term condition I do not see why this cannot be done.

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