Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Burlington Road Surgery


Appointments are impossible

When you get an appointment, you've got a roulette - good GPs and bad GPs both. But the booking system is slow, deliberately obtuse, reads a long disclaimer and set of options before you can book anything, and it is basically fully booked within minutes of each day's opening times. As it doesn't open until after I need to go to work, and there are NO options for asking for an appointment in the next couple days, this screws me (and others) over regularly.