Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Burlington Road Surgery


Receptionist is extreamly rude!!!!!

Receptionist assumes to know what you need books in with drs and wastes their time when I asked for a nurse specifically for contraception. Multiple times have had issues with receptionist refusing to book appointments ever or reading out my results incorrectly or stating my results are unavailable when they are available . No issues with the drs the drs are actually brilliant drs. The surgery is let down by extreamly rude receptionist