Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Burlington Road Surgery


Tend to be seen on the day

They have always got time for you and getting appointments isn't too bad, a little queue on the phone in the morning and you tend to get seen on the day you need an appointment. I don't come often but it generally works for me when I do. Medications are available from the pharmacy and are accurate and delivered which helps. Reception staff are friendly and helpful and I tend to see the same doctor when I visit, which I like.