Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Burlington Road Surgery


Appointments go quickly

It's difficult to get an appointment, today has been ok but normally if you can't get through until 8.30 all the appointments are gone.No other options are given as often all the call backs are gone too. When you do get an appointment it is normally with a doctor which is good and works well. It would help if you could contact the surgery by app or online rather than just by phone.