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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bury North Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



there should be 0 option for 0 support

Care co left in April and we are now in July with no support and yet diagnosed mental health. Have been left hanging and this has exaccerbated my condition. Have rang constantly but no one gets back. Have been in crisis who have emailed constantly but still no one gets back. If this was a secondary care physical condition it would be addressed. Thank you so much IDT Bury North for making me feel invisible and uncared for.

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