Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bury North Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust


Utterly disgusting service.

I was referred to the service by my gp. Took 3 months to get an appointment. I suffer with high anxiety from g.a.d. I got to my appointment ten minutes early as asked. The "doctor" took his sweet time and kept me waiting 20 minutes. He had no patient or anything keeping him from seeing me. When he was finally ready, he told me he had a colleague with him. Even though I had already told him personally if anything like that was to happen on an appointment to please be told in advance. Absolutely enraged and tired of not being listened to.