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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bury North Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



We will give you a call. No call

Not really a surprise but I was re refered to mental health by my go back in jan. Many weeks of waiting and I see the access and then more waiting. A couple of weeks ago I see bury north who will call me Monday to confirm what they will do (that was almost 3 weeks ago) I'm still waiting............... So my for my go wanting a phusiciatrist to review my meds. Sadly given previous experience with the team it's not a surprise. Not attempted to call but I've been known to ring daily in the past and No one calls back.

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