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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bury North Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



Very bad. Actually made things worse.

Social workers offered to aid me in care of my partner. Psychiatrist offered to my partner, these didn't happen. They didn't pay any attention, they were told about referrals to clinic that didn't help and and idt had referred us back to drs and pain clinic. Didn't phone when they said they would. Kept us waiting weeks with no response to our phonecalls asking when we might here from them. One visit in a month of there service and they discharged us. As bad if not worse than wellbeing.

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