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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bury North Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust


Disappointing

I've been transitioning to the adult team and it hasn't been great. Individual staff members are great but the pathways haven't been managed well and rather than a smooth transition from one team to the other it was deemed appropriate to discharge me from the service so I would have to be assessed again to be able to access adult services. The team hasn't been supportive enough and I didn't have any face to face meetings over the summer. Found the whole experience frustrating and disappointing. Access to psychiatrists has reduced and I was told I would be reviewed in 3 months but this never happened even though I chased the appointments. The staff are not the problem but the system is .