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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bury South Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



Oh I'm sorry I dont know how that happened

Put my son on a controlled drug yet only sees him every 6-9m. I monitor weight and BP MYSELF. Someone else phone number was on the file I requested it be removed and next time I attended it remained the same!! ZERO help or support for parents who are genuinely STRUGGLING. Poor communication between here, School, GPs, And other services. Referral for ASD testing was meant to happen in December and by july it still HAD NOT BEEN DONE!!!!

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