Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Central Integrated Delivery Team


No empathy towards mental illness

A very disappointing meeting. I was full of hope and left feeling very disappointed. What people don't understand is you expect to talk to a caring and understanding health provider and I felt like I was misunderstood and looked down on. These people are not properly qualified to deal with such matters and sadly it shows. I wasn't followed up either. Really quite appalling practice.