Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Christies Care Limited


Have used Christies for many months.

The quality of the service has deteriorated over the last year or so. Nevertheless, they have some lovely Carers. One trouble is the way they organise things so you can not have the same Carers back on a rota......total lack of continuity. Also the office staff and advisers are "out of touch" and occasionally downright unhelpful.