Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Christmas Maltings & Clements Practice Pharmacy


Booking system disfunctional. Not working.

The online booking no longer works. When phoning for an appointment you select "automatic booking system" but then after a long hold you get through to a receptionist! To try and get an appointment time after time they say "I've got nothing on my screen!" . "Phone back at another time". The whole system has gone drastically wrong and needs fixing urgently.