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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Christmas Maltings & Clements Practice Pharmacy



Very hard to see a GP

My blood pressure was rising even though I was on tablets to reduce it. I tried to get an appointment with a doctor over 6 months which proved impossible. On a recent appointment with a nurse for a blood test I asked about my blood pressure and told her I was unable to see a doctor. She advised me to cut down on salt and reduce weight and exercise more which I have done. If a doctor had told me this years ago I would not have had a problem

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