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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Peninsula Practice – Aldeburgh



relating to lockdown

I have scored practice as good but this was not the case during lock-down. Am annoyed that it was not possible to see a doctor in person. I fully realise that this was the position throughout the country and that doctors were in a difficult position. However, by not seeing patients in person the old and vulnerable were more isolated and the epidemic even more frightening. It was good that we were able to obtain vaccinations when they were available and we had our first dose in Woodbridge. We had our booster doses in Kesgrave. We were offered a booster in Aldeburgh but some time after we had booked in Kesgrave on-line.

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