Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Peninsula Practice – Aldeburgh


Become more impersonal

Clearly the practice has become more impersonal. There are less GP's available less often at Aldeburgh. Having to order repeat prescriptions every month is a pain. Why can’t I get a larger prescription. Having the speak to a GP regarding my repeat prescription every few times I try to order online is also a pain