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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Peninsula Practice – Aldeburgh



Diagnostics 2 years on

Was just starting diagnostic tests when first lockdown started - my treatment was cancelled by the practice and I was simply put to one side - I have had no follow up in the last two years - diagnostics were never completed and I have never been able to get past a phone consult despite what I would consider are significant meds being prescribed over the phone - post starting to take these drugs I have had no follow up - I do not feel cared for by the practice

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