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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Peninsula Practice – Aldeburgh


Had to get advice elsewhere

Disregarded when I was pregnant and had Covid 19 and calling for advice and guidance - told to call back another day as fully booked despite my symptoms and medication advice being needed then. I called another local surgery who put me straight in touch with a GP within the hour and gave the advice and reassurance I needed despite not even being registered with them. Miss pelt my name on recent bloods led to lost results re booking, then a conflicting call a few hours later to say results were back and GP recommendations were to have more tests as there were some concerns in results. Information is inaccurate and all receptionists seem to have lack of information or awareness of what the other is doing. Hopeless cant wait to go elsewhere but waiting until my babys birth as I already know it would be too much hassle to change GP surgery's mid pregnancy and Aldeburgh would inevitably make it harder than needs be.