Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Peninsula Practice – Aldeburgh


Excellent service

This is an excellent service in my experience. I have needed a number of appointments regularly recently, and not seeing the GP of choice, is the only thing I wish could be different. Whoever I do see though is lovely. Blood request took 10 days, which I think is a reasonable timescale for this. I think the staff are very friendly throughout the service. Reception are always trying to do their best to get you what you need if they can that day.