Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Peninsula Practice – Aldeburgh


Couldn't take call back

With a concern affecting my hearing my partner called and was able to secure a call back initially, then appointment. As it was my hearing, I wouldn't have been able to access this myself, but they were happy to talk to my partner. With a number of health issues for last 2 years I have found the service excellent. Glad I stuck with it during the time that they lost many patients.