Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Peninsula Practice – Aldeburgh


Very good service

For me and my family, we find this service very good. I use the telephone and it does not take too long to get through. People are helpful and the text messaging system is good too. The children are not frightened of going to the surgery, which is good as staff are lovely with them.