Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Peninsula Practice – Aldeburgh


Sent to pharmacy instead

My unwell mother had a call from GP & was told to go to the pharmacy. They were unable to deal with the situation so we called the hospital to get the repeat prescription needed. As she is mentally unwell this was very unhelpful and caused unnecessary distress. She has what we call ‘blips’ and needs to be seen when having one so they can assist her appropriately.