Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Clavering House


Excellent. Responsive. Quick referral.

All staff are polite & responsive. It is easy to make an appointment. 2 days after having my first appointment I was sent a letter to have a tooth out. At my previous surgery I gave up waiting to have the tooth out after 2 years. Before I was scared about going to the dentist; now I am not. They explain what they are going to do