• Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact
  • Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact

Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Your response is being submitted, please wait...

Original feedback for

Coastal Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



They are only eager to get rid of the patient

Had psychology service for my teenager’s anxiety and OCD, had to wait and fight long to reach to them. Once reached, got 6 sessions with assistant psychologist which was helpful, afterwards recommended to receive CBT, waited again, met the therapist for twice and denied CBT. Then they made up the report to twist in a way that would justify their decision. CBT therapist was not skillful with dealing the teenager as well. She did more harm than good in that 2 sessions and with the report. We were being left with more than anxious before teenager. They are very clever (for themselves) to get rid of the patients and to reduce their waiting list and twisted reports. I am sure there will be inaccuracies in the clinical notes they have written if we asked for the records, but couldn’t be bothered anymore because we got enough stress with bringing up an anxious teenager.

Website and Digital Marketing by White Bear
  • Privacy Policy
  • Terms & Conditions
  • Sitemap
  • Call Us 0800 ### ####