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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Coastal Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



Desperate for care, none provided.

years of being put on and taken off different waiting lists, not being able to even speak to the manager of my care, her being combative with me. I even tried their crisis services only to be told they were refusing me help because my care coordinator hadn't made me a care plan.

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