Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Colchester General Hospital (Part of the East suffolk and north essex nhs foundation trust)


End of life care lacking

The end of life care at the hospital was not great during the pandemic, I'm not sure what would've happened if we hadn't been there to support mum. I did ask about having her transferred to the hospice but initially I got no response from staff and then when they did come back to me when I asked again they told us it was too late for her to be moved. Knowing what hospice care is like I would've preferred mum to be moved. Staff were obviously stretched and couldn't provide the support they normally would, I'm just glad I was able to be there with mum for some of the time.