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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Colchester General Hospital (Part of the East suffolk and north essex nhs foundation trust)



Allergic reaction was not identified

I was taken into Ipswich hospital in May 2024 to the foot diabetic clinic, they had to operate because blood gases were travelling up the inside of my leg I also had an abcess. They sent me via ambulance to Colchester hospital as they were more geared up I was told for vascular work. Whilst I was at Colchester I was given TYclopalin medication introveinously, I began to get itchy and some of my skin became red raw, I informed the nurses that I was itching but they did nothing and didnt seem to make much of it, I was in Colchester hospoital for 19 days in total. When I got home and the nurse who came to my home came to put a picc line in I showed her my back and how itchy and sore it was, she told me immediately that it was an allergic reaction to my medication and she took photos of it. My antibiotic was changed immediately and I slowly recovered and my skin returned to normal. Other than that episide they looked after me at the hospital well.

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