Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Colchester General Hospital (Part of the East suffolk and north essex nhs foundation trust)


confusing booking system for ENT appts.

I was referred to ENT the appointment didn't arrive for ages. I was called by someone from Milton Keynes who said that the surgery should've given me a letter to book my appointment at Colchester. I was never given any written confirmation just verbally by the staff member in Milton Keynes. The service was quick at Colchester and staff were really lovely. It was a strange booking system.