Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery Dispensary


Flexible and friendly

The staff who work here are flexible and their approach is friendly and helpful, they really do seem to go the extra mile. With the covid jab I was using two sticks and had difficulty with my mobility I was initially asked to go to Ipswich but then they phoned me and told me that when they had a spare space at the pharmacy they would fit me in and they did, they were really good to me.