Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Combs Ford Surgery


Rude reception staff

I have a mental health condition and the reception staff do not tolerate anything and once I heard them be rude to me down the phone when they thought they had put me on hold. On numerous occasions I’ve tried to make appointments, I waited over an hour to be seen, multiple times be told to come back if my condition worsened (it has been so bad for the last 2 years already) I had to demand to be referred to a gynaecologist. You literally have to be half dead to get an appointment at combs Ford surgery.