Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Quick response

I've not needed to use the surgery much but the responses on Ask My GP are quick and I find it easier than calling the surgery. The staff are good and I generally see the same doctor who I do really like. I feel that my long term condition is monitored well and the staff are approachable if I ever have any questions. I also like the text message reminders as they really aer helpful.