Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Very good surgery

Its a very very good surgery and they are quick at addressing any issues that come up. I do prefer to speak to people on the phone but I've got used to Ask My GP now and I have had quick responses when I've used it. The staff are very good but I do feel the dispensary staff could've explained the process in a nicer way.