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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Not listened to

I do feel that I have been raising concerns for a long time now about how unwell I've felt and all the different problems I've had but it wasn't until I was rushed to hospital that I got the issues looked in to. All my medication was changed and I'm finally doing much better. I did see a doctor here after I was discharged and was told they would talk to the hospital to confirm the changes but they never came back to me.

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