Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Ask My GP is good

Ask My GP is a good and easy system to use but it would be great if it could be open a little earlier in the morning so that a submission can be completed before getting children ready for school or going to work. We have had a problem getting a prescription for one of the children, it took a week to get the medication needed. In the past I haven't felt well listened to but at the moment I have not had this problem.