Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Combs Ford Surgery


Difficult to see GPs

It is difficult to see GPs and mainly I end up seeing the nurses and this must put more pressure on them. Even when I've asked there hasn't been an opportunity to talk to a GP either just a nurse appointment. When you are offered a choice it's difficult to know who to chose because I don't know who people are. I did have issues on my last visit when the display said I was the next patient being called but it didn't say which room the nurse was in.