Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Combs Ford Surgery


Good referral made

I made an Ask My GP online appointment request and within 30 mins I was given a phone call and an appointment, this was quite astonishing as I cannot usually get face to face appointments quickly at all. I was sent to Riverside to have a Gyne scan and I have to say I was treated very well and dignified by all staff. This was a good swift referral made by my GP surgery as I was then put on a 2 week pathway for further exploratory tests and scans.