Rude staff & bad experience
My son had an appointment at 9am. We arrived at the surgery at 8.55am I tried to book him in on the machine but said it was unable and I needed to speak to somebody. I joined the queue of 4 people and waited 10 minutes to 9.05am. I tried to get the attention of staff but they were too "busy" drinking tea or photocopying. When I finally managed to speak to someone, they told me I was too late 9:08am to see the doctor, I explained I had been waiting in the queue for nearly 15 minutes they were very rude and told me I should have arrived at the surgery early. I told the person that I would not be leaving the surgery until my son has been seen as it was not my fault. The staff were very rude, snotty and unhelpful!