Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Fearful about lack of continuity

Because of the situation at the moment I am fearful that the lack of continuity will impact if I have a more complicated issue. I am very sympathetic about the situation and hope the surgery can get back to how it was, which was great. Sometimes I feel that if you see a nurse they have to keep going back to get the doctors agreement on things.