Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Sometimes certain staff can be unhelpful

On more than one occasion I've found a member of the pharmacy team unhelpful (when trying to order new medication). When I asked the same question to another member of staff the next day it was all sorted. They have been really helpful on other occasions.