Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Good

I have diabetes and have been very well supported by my nurse for several years. She even on her day off accompanied me to a hospital appointment, I was then told that I could no longer see her and had to see another nurse. I later found out that I could've seen her all along. I have been very happy with the nurse but due to my complicated history I do find that they can't always answer the questions I have. Maybe they could train them furtherso they could be more helpful