Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Outstanding

As a family I feel that the surgery was incredibly supportive. We used them for a variety of reasons and can't fault the treatment and support where needed. When you raise mental health issues the GP just handed me a ready to change business card rather than discussing things. I don't use a computer so the website was not even applicable.