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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Good except for communication

There seems to be a lack of communication between the hospital and the surgery. I received a letter from the pain management dept of Ipswich hospital yesterday after chasing the surgery for about a month. When it arrived it was dated November 2015. It should not have taken 2 months to reach me.

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