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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Had to go to Ipswich for a blood test

Can't believe I couldn't walk the 5 minutes to this Dr's and have a blood test done, but drive to the other side of Ipswich to have it done. Was told that a lot of Dr's surgeries won't do blood tests locally and that two phlebotomists are leaving. What about people who don't drive or have access to a car ? It took me a 2 1/2 hour round trip to get the blood test done, if I had to get the bus it would have been a day trip !

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