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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Blood test process works well

I have regular blood tests as I take warfarin. They monitor the readings well, I get a letter one to two days after my test to tell me if my medication needs amending and when I need to go back for the next test. The nurses advise to book the appointment as soon as I receive the letter as they are so busy.ive never had a problem getting an appointment as I always book in advance.

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