Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


excellent

On average you can wait for 1/2 hour but for a good service & to know the staff are giving people time this is not an issue. I am very happy with the care I get at the surgery no complaints at all .I've had mixed messages about blood tests. I received a call from reception saying everything was fine & then a call from the doctor a couple of weeks later saying there were issues. this concerned me a little. The GP I'm seeing at the moment is really good & I've been lucky to see her when I need to and I never felt rushed at all and I do feel heard,